WARRANTY

Warranty & Repairs

1. We offer a warranty against manufacturing defects of 3 years for all our luggage products & 1 year for all our laptop bag products & packing organizers. This wouldn't cover product damage due to regular wear & tear of using the product.

2. In case your product is damaged within the warranty period, we will first need to assess the damage. In case the product can be repaired easily due to a minor defect, we will repair it and send back to you in a few days. The 2-way shipping charges will be borne by us.

3. In case your product is damaged within the warranty period, and we find that the product cannot be repaired easily - we will then ship you a free replacement from our side & arrange for reverse shipping of the damaged product back to us.

4. In case your product is damaged outside the warranty period, we will let you know the repair charges along with the 2-way shipping charges that will need to be borne by you. If you are interested, we will coordinate to have the repair done for you at our New Delhi workshop.